BCIHMCT : Departmental Progress Report 2010-2011 Achievements 1. Ranking as per Media: Survey of Outlook –MDRA Survey June 2010 and June 2011, BCIHMCT is placed among India’s Top Ten Best Professional Colleges among the Hotel Management category successively. Prominently placed in the category of Top Colleges of Hotel Management in the country by the Week, June5, 2011. It is remarkable to see us competing with the colleges supported by ITC Welcome Group and Taj Group hotels among the other private colleges. 2. Joint Inspection Committee of Delhi Government and GGSIP University, Delhi has ranked college as A Grade college In 2009, 2010 & A+ in 2011. 3. NAAC Accreditation: BCIHMCT ACHIEVES ANOTHER MILE STONE We feel proud while sharing Outcome of the Assessment and Accreditation exercise processed by NAAC and accreditation of the Institute for the period of 5 years. The Institution has been accredited on a four point scale at B Grade with CGPA of 2.68, valid from 8..1.2011.The certificate of accreditation was presented during NAAC Accreditation Awards Ceremony in Banglore on 24th March 2011 by UGC Chairman, Prof Ved Praksh. Banarsidas Chandiwala Institute of Hotel Management and Catering Technology, affiliated to Guru Gobind Singh Indraprastha University has Voluntarily taken the lead, went ahead and invited the members of NAAC (National Assessment and Accreditation Council, an Autonomous institution of the University Grants Commission) for Assessment of Quality of its Institution of Hotel Management and Catering Technology for getting it accredited as an institution imparting quality education in its state of the art infrastructure. There are 196 parameters used to accredit these institutions. The NAAC has so far accredited 161 universities and 4371 colleges. 4. ISO- International Standard Certification to BCIHMCT: Banarsidas Chandiwala Institute of Hotel Management and Catering Technology, invited the ISO for the Assessment of Quality Management System of Banarsidas Chandiwala Institute of Hotel Management and Catering Technology for getting ISO Certification. The Institution has been assessed and registered against the provisions of ISO 9001:2008 International Standard on 13 September 2011. 5. India International Conference (1-3 February 2012) In continuation to the series of annual Seminar and Conferences the maiden three days India International Conference hosted by BCIHMCT, Delhi was aimed at addressing the issues and challenges in Tourism and Hospitality Practices in India and across the Borders. The theme of the Conference was Technology Trends and Innovations in Hotels, Travel and Tourism Industry. The conference was inaugurated on 1st February 2012 by honorable guests, Mr. Anil Bhandari, Chairman, AB Smart Concepts (Ex-chairman and Managing Director at ITDC, India); Padma Shree Shri Inder Sharma, Chairman, Select Group and Inder Sharma Foundation; Ms. Shashwati Ghosh, Asst Vice President, Strategic Initiative, Govt. & Advisory, Yes Bank ltd., India and Professor (Dr.) Nigel Hemmington, Pro Vice-Chancellor, Auckland University of Technology, New Zealand. The Conference has been recognized as one of the prominent annual conference in the field of Tourism and Hospitality in India. This conference was the fourth such mega initiative by the institute since 2009 to understand and examine different factors contributing to the success of tourism, travel and hospitality industry and issues related to this. 6. Release of Conference Proceeding of International Conference During the conference the Conference Proceedings (ISBN : 978-81-920850-1-2) was released on 1st February 2012.. More than 250 delegates representing experts from Industry, Academics, researchers, and scholars and students participated in the Conference. In all 40 abstracts were received from all across the world. 27 papers were selected for presentation, out of which 25 papers were presented. 7. 10th Chandiwala Hospitality Ensemble In order to enhance the creativity of the Professional Skills, the Institute has strived hard for the success of Annual Hospitality Ensemble with increased participation of Hotel Management Colleges across the country, under the banner, “Chandiwala Hospitality Ensemble”. The 10th Chandiwala Hospitality Ensemble, was held from October 19th to 21st, with an objective to give an opportunity to young aspiring hoteliers to display their talents at the National level and interact with the experts from Industry. This year the theme for the Dinner hosted post valedictory function was “Colours of India” depicting various cultures, festivals, traditions and eating habits of its vast population in different regions belonging to distinct religions and ethnic groups. The students of Chandiwala organized the theme dinner on 21st October showcasing their event management capabilities. At the Valedictory Function on 21st October Chief Guest, Mr. Nikhil Sharma, Assistant Vice President-Operations, The Lemon Tree Hotel Company and Guest of Honour, Mr. Ritesh Arora, Director HR, The Oberoi, New Delhi along with Mr. Douglas Peter, Corporate Training Manager, The Lalit, New Delhi, Ms. Sharda Sharma, Executive Housekeeper, Crowne Plaza, Okhla representing InterContinental Hotels Group and other dignitaries from the Industry and Media were present to boost the morale of the participants. 8. Institution Industry Interface: A panel discussion on the topic “Building Stronger Links between Education and Industry”, was conducted within the institute premises comprising of academia, industry stakeholders and industry professionals. The session was moderated by Shri R.K. Bhandari, Principal BCIHMCT, New Delhi. The eminent panelist present were Mr. Mark D. Woodbridge Dean Oberoi Centre of Learning & Development, New Delhi, Mr. Saikat Chatterjee, Manager HR, South East and South West Asia, Inter Continental Hotels, Mr. Deepak Behl Director of Human Resources, Double Tree by Hilton Gurgaon, Mr. Douglas Peter Training & Development Manager, Hotel The LaLiT, New Delhi, (Retd.) Maj. Gen. B.N. Kaul Provost, Amity University, Jaipur, Rajasthan, Mr. Argha Chakrabarty Principal, IHM, Gurdaspur, Punjab, Mr. Bhanu Verma, from Old World Hospitality, GM, Learning & Development and Mr. Ashish from UEI Global, New Delhi. 9. Guest Faculty/Lecture 1. Guest Lecture on “ Revenue Management and Dynamic Pricing Strategies in Hotels” was conducted on 5th November 2011. Mr Tarandeep Singh, Director Revenue Management Inter Continental Hotels Group, South West Asia. 2. Mr Andrew Ryder, General Manager Training, Jaypee Hotels 3. Guest Lecture was organized on 17th September 2011. Guest was Mr V Ranga Rao, Director HR, Sky Gourmet IGIA, New Delhi. 4. Dr Namji, Dean, Hayzon College Korea addressed the students on 28th September 2011 5. Mr Benu Nair, Director HR Claridges conducted session for the Students. 10. Industry visit/ Outdoor Activities 1. Students visited Electrolux Innovation Centre in Gurgaon 2. Students of BCIHMCT participated in Formula One Car Race in Greater Noida 3. Sky Gourmet, Flight Catering at IGIA Airport was organized for the Students on 3 Sept 2011. 4. Nirulas Production Unit in Noida was organized for the Students on 10th Sept 2011. 5. ITC Green , Corporate Office, Gurgaon was organized for the Students on 15th Sept 2011. This building is awarded International Certification for implementation of Environmental Standard and Practices in ITC Hotels. 6. Taj SATS, Flight Catering was organized for the Students on 17 Sept 2011. 7. Students of First Year went for education tour to Qutab Minar 11. Indian Journal of Tourism and Hospitality Research, During the conference the fourth issue of the Indian Journal of Applied Hospitality And Tourism Research (ISSN 0975-4954), Special Issue: Technology Trends and Innovations, was released along with the Conference Proceedings. Indian Journal of Applied Hospitality and Tourism Research is annual Hospitality Management Journal, and amongst the few Journal on Hospitality and Tourism field. Contributions to which are made by Academician, Researchers, Experts from various organizations, Hotel Managers, Practitioners, Tourism and Travel experts. 12. Faculty Development The intellectual stimulating programme has inspired all faculty members to contribute towards research on various topics of Hospitality importance. We feel proud that faculty write up in the relevant hospitality magazines has become a regular feature. Initiative is being taken by the faculty members in publishing books. This learning culture is definitely helping in quality building process. Faculties were sent for Exposure Training, attending seminar, workshops and FDP on topics related to the need of the curriculum. Faculty members attended various workshop/ Conferences and Seminars on Emerging issues e.g. on Contract Labor and Trade Union organized by National Law Association, Spanish Food Workshop in Shangrilla Hotel, New Delhi, participation in Food and Drink Expo in association with Oliveitup group , Branding in digital Ecosystem, Edvantage organized by Economic Times, work shop at IIT Delhi on Experimental Learning Technique, implementing food safety in India, Emerging issues in Marketing and managing odds through innovations respectively. Research Conference/ Workshops attended and Papers Presentations The Research paper of Mr Alok Aswal And Mr Inderjit Chaudhary, Assistant Professor was Presented in International Conference organized by Jammu University and their paper was also published in International Journal. Quality Research Articles of other faculty members namely Mrs Sarah Hussain, Ms Shubhangi Garg, Ms Divya, Mr Prem Ram, Mr Inderjit Chaudhary, were also published by various magazines of Hospitality importance. Mr Piyush Sharma and Ms Reshma Kamboj , Assistant Professors presented their Paper in National Conference on Hospitality and Tourism in NIIHM Hyderabad on 11th November 2011. Paper of Mrs Smita and Mr Prem Ram, Assistant Professors was also accepted for the Conference on Hospitality and Tourism in NIIHM Hyderabad. Mr Peeyush Srivastava, Assistant Professor attended conference on “ Winning HR Strategies and Practices for achieving Organizational Excellence at JIIMS Kalka ji on 19th November 2011. Mrs Gagan, Mrs Sarah, Mr Suprabhat, Mr Sumit, Mr Vaibhav Assistant Professors presented their Paper in National Seminar in C Z Patel College in Gujrat on 2nd December 2011. Papers were presented by the faculty members Mr Prem Prakash, Mrs Rachna, Ms Sunita, Mrs Sarah and Mrs Gagan, assistant Professors in AIMA Conference on 6th February 2012. Mr Prem Ram and Mr Piyush Sharma in Conference in Haridwar on 25th February 2012 and Mr Prem Ram, Mr Ashish Ranga, Mrs Anju and Mrs Divya in Conference in organized by Kurukshetra University on 28 and 29th February 2012. Our faculty members are exploring critical trends -- producing research that shapes our industry's strategic, managerial and operating practices. That research comes alive in our classrooms, giving our students a competitive edge in whatever field they pursue. We continue to make final refinements and restructuring to our existing programme to provide our students with the opportunity for meaningful academic development of knowledge with respect to the environment. It was due to this effort that today we are in position to improve academic standard. Extracurricular activities The Institute focuses on the overall development of its students by providing a variety of extra curricular activities the whole year round. Two Students participated in the debate competition organized by Amity University on the occasion of the World Tourism Day. Students participated in GGSIPU Sports meet Events By organizing National and International events BCIHMCT has placed itself at the National Horizon in the field of Hospitality and Tourism Education with Benchmarking standards. Tenth Chandiwala Hospitality Ensemble 2011 was Inaugurated on 19th October 2011. International Conference was Inaugurated in 1st February 2012. Managing the event in totality have been appreciated by all guests and participants. Various Internal Competitions were organized in January- February 2012 in the campus. Debate and Symposium has been also the part of the training process. Students participated in the Hospitality Challenge Competition organized by Amrapali Institute in Haldwani. The performance was remarkable and they won in all events. Workshop Organized 1. Wine Training Workshop for 4th Year Students 2. Workshop for MKN Group of Germany 3. Presentation on Pro-hotel Software for Hotels was done for the faculty of the Front Office 4. Soft Skill and Language Work shop for the Communication Faculties and students was organized in the college through British Council , New Delhi on 17th September 2011. 5. Workshop for the students on Cocktails was conducted by Cocktails and Dreams on 12th September 2011 for 1 and II Year Students. 6. Workshop for the students on Cocktails was conducted by Cocktails and Dreams on 12th September 2011 for III and IV Year Students. 7. Workshop cum Exhibition “ Shringar 2011” was organized by House Keeping Department on 23rd September 2011. The Exhibition was based on Interior Designing Principles and Practices. 8. On Grooming and Interview was organized for the students. This Seminar was conducted by ANI, School of Media Studies. 9. An Environmental Presentation on "Climate Change in Tourism" by The Climate Project Foundation under the Al Gore's Climate Leadership Programme was conducted for the students on 21st January 2012. 10. CPR & First aid SKILLS TO SAVE LIVES by American Heart Association Was Conducted For The Students. 11. Theme of Spain and Mexico was displayed by the students of Housekeeping during the Food and Beverage Service practical. 12. Workshop on French Pastry and Confectionary was conducted by French Chef Mr Florent Cantant on 24th February 2012. 13. Times Group Workshop on Higher Education in abroad was organized on 27th February 2012 Association 1. President of Heyjon College , Korea, along with their delegation visited the institute on 30th November 2011 to explore the possibilities of Faculty students exchange programme. Meeting was fruitful. During the discussion it was observed that the opportunities can be explored to execute the understanding for the mutual benefit. The suggestion to send students and faculty for 7-15 days under exchange programme will be beneficial to the Students, faculties and Institution. Only Traveling cost shall be born by the students and Faculty concerned. Food and Accommodation shall be taken care by the Host Institution. Modalities will be discussed in the coming days. 2. A meeting was held with the Representative of Inter Continental Group of Hotels from South East Asia to explore cooperation between IHG and BCIHMCT. Better cooperation will be in the field of Training and Visit of Industry Experts to conduct special sessions will be there. Support was provided by the IHG for academic requirements during the session. 3. Five days Hospitality Training was imparted to the Staff of EdCIL(India) Pvt Ltd. 4. Training for the staff of Platters Catering and Events of Shree Balaji Catering and Events on HAACCP Based Approach to Food Safety was organized on 27th February 2012. True to its motto, Hospitality with a difference -Service with smile, Blood Donation Camp was organized at BCIHMCT on 17th February, 2012. This Camp was supported by the Red Cross Society of India. Results Performance data for 2010-11 2007-11- 100% 2008-12- 99% 2009-13-100% 2010-14-100% Campus Interview/ IT Interviews were conducted by 1. IHHR Hospitality Group ( Ananda) 2. Claridges 3. Jaypee 4. Taj Group 5. Hotel Grand , Vasant Kunj 6. Starwood Hotels 7. Carlson Group 8. Inter Continental Hotels Group 9. The Park Group of Hotels 10. Hyatt Regency 11. OCLD ( Oberoi Centre of Learning and Development) 12. Carlson Country Inn, 13. Suryaa New Delhi 14. Radisson Hotel 15. Grand Hotel New Delhi 16. ITC Maurya 17. Country Inns & suites 18. Westin Gurgaon 19. Oberoi, Gurgaon 20. Claridges, surajkund 21. Sheraton, New Delhi 22. The Oberoi New Delhi for PIE Programme on 21st September 23. Radisson Hotel, Mahipalpur 24. Royal Kapson 25. Crowne Plaza Rohini 26. Old World Hospitality 27. The Oberoi, Gurgaon 28. Trident Gurgaon 29. Lalit Group of Hotels 30. West Inn Sohna 31. Yum Restaurants 32. Palm Country Club 33. ITC Hotels 34. India Habitat World 35. Radisson Blue Paschim Vihar 36. IT Leela 37. Radisson Blue Mahipalpur. 38. Taj Mahal Hotel 39. Dominos Other Initiatives Efforts Taken towards Achieving Academic Excellence are (a) Internal Quality Assurance Cell was formed for realizing the goals of quality enhancement and sustenance via developing a system for improvement in the performance of academics, research consultancy and executive programme and activities undertaken by the institute. (b) Effective Mentoring System is being implemented. Groups of students are assigned to respective faculties. (c) Seminar, Symposium, debate etc are included as regular academic activity. These are designed to specifically assist the students of BCIHMCT to appreciate rapidly changing and intensifying competition in tourism and hospitality industry. (d) Emphasizing on developing habit of Self Learning Practices among the students by way of introducing assignments, projects and project research. (e) Emphasis on event management with total involvement of students. Which was visible in the Hospitality Ensemble Theme Dinner and during Seminars. Standard and Quality of event was appreciated by all. (f) Changes in Academic delivery system is being followed. (g) Active research orientation of the faculties to acquire effectiveness in Tourism and Hospitality. (h) A new beginning is started with the planning of New Academic Calendar based on Academic- Institution Partnership, where by all needs during the academic year is planned in the calendar and meticulously being followed. Response is Great and Industry including reputed Chains are coming forward. (i) New Annual Performance Report System is designed for the faculty. That is objective based. (j) Planning to start French Language Teaching to interested students. A step has been taken to improve the efficiency level of students and will surely be followed up with better leaps towards making BCIHMCT, the leader in Hospitality Education Sector. 29.2.2012 R.K.Bhandari Principal