A guest lecture was conducted on “Performance Index” for the final
year students by Mr. Barun Jolly, Genral Manager, Crowne Plaza Today Okhla, New
Delhi on 13th February 2013. Students were briefed about the role of
various tools and the approaches being followed by the industry to keep check
on the hotel performance thus helping in decision making. Various indexes for different operational department with
respect to the current trends were explained. Students found the lecture very
informative and interacted with Mr Barun Jolly by answering his questions and
putting up queries. The session lasted for about and an hour and a half. Mr.
Barun Jolly was given a vote of thanks by Mr R.K.Bhandari, Principal. He
appreciated Mr Jolly’s initiative and efforts to help institution and students.
He said it was indeed one of the most interesting and important guest lecture so far where by
students have learnt to be an effective manager through right measurement of
the performances and that BCIHMCT would look forward to learning more from him
in future.
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